Maple

You'll join Maple's Clinical and Customer Support Operations to design and implement scalable virtual care services. Your work will directly improve **patient and practitioner experiences** across Canada's leading on-demand healthcare platform. You'll operate at the **intersection of clinical operations and product**, translating strategy into workflows that drive measurable improvements.

You'll partner with business leaders to align people strategies with business objectives at a fast-growing health tech company. You'll drive core programs like performance management and compensation reviews while overseeing HR operations. This role is for a builder-doer who enjoys both strategic partnership and hands-on execution within a **supportive, high-performing team**.

You'll manage **lab and referral documentation** for a leading **on-demand healthcare platform**, ensuring accuracy and compliance. Your precision directly supports **patient safety** and clinician efficiency.

You'll own the day-to-day administrative workflows that keep **lab and referral processes** running smoothly—reviewing, processing, and routing documentation with precision. You'll directly support **clinicians, patients, and partners** who depend on you every day, ensuring nothing gets missed and all privacy and quality standards are met.

You'll design and implement processes that keep **Customer Support**, **Care Delivery Operations**, and **Provider Network Operations** running smoothly at Canada's leading on-demand healthcare platform. Your work will reduce friction and close gaps, making it easier for teams to deliver consistent, high-quality care.

You'll lead marketing measurement strategy at Maple, a fast-growing health tech company. You'll transform complex data into actionable insights that optimize omnichannel performance and uncover growth opportunities. This role owns **cross-functional initiatives** in advanced segmentation, personalization, and **full-funnel measurement**.