Pendo

You'll serve as **the COO's primary strategic partner** and lead **cross-functional initiatives** across Sales, Post Sales, Finance, and Product. You'll drive alignment and execution as Pendo scales to $600MM ARR. This role offers **direct exposure to executive decision-making** in a high-growth SaaS environment.

You'll own **go-to-market strategy** and **messaging** for Pendo's Analytics portfolio, driving pipeline through competitive positioning and campaign execution. This role shapes how Pendo wins in the fast-evolving product analytics space, with high ownership and impact.

You'll **own the enablement operating system** for Pendo's Revenue organization, scaling **Command of the Message reinforcement** and building **AI-native practice loops**. You'll connect enablement activity to measurable outcomes like ramp time, attainment distribution, and retention.

You'll join Pendo's Product Design team and own design execution end-to-end for assigned product areas, partnering closely with product and engineering leaders to turn customer insight into clear, well-reasoned design decisions. You'll lead **customer co-design sessions**, build **prototypes before engineering investment**, and use **AI tools daily** to accelerate your workflow. This role is based in our Sheffield office with a hybrid culture.

You'll own the **strategy and roadmap** for a product area at Pendo, an AI-powered analytics and adoption platform. You'll drive **discovery with enterprise customers** and shape complex workflows. This role offers a chance to **apply AI tools** to accelerate product decisions and elevate your craft.

You'll join Pendo's **Business Development team** to generate pipeline across **Latin American markets**. You'll partner with Account Executives, research target accounts, and run multilingual outreach campaigns. This role offers a launching pad into SaaS sales with a **fast-growing company**.

You'll design and own **AI-native predictive analytics systems** embedded in production Go-To-Market workflows, shipping daily with high ownership. You'll build **scalable data and ML pipelines** as runtime dependencies, not side projects. The role stands out for its focus on **AI-augmented engineering workflows** and end-to-end impact.

You'll lead **platform design** at Pendo, shaping a multi-app product experience. You'll drive projects **from problem framing through shipping**, partnering with product and engineering to reduce complexity. This role stands out by using **AI-assisted workflows** every day to accelerate prototyping and iteration.

You'll **own the day-to-day operations** of Pendo's New York office, managing everything from vendor relationships and facility maintenance to events and onboarding logistics. You'll partner with the global office experience team to ensure a **consistent, high-quality presence** across all locations. This highly visible role interacts with everyone from new hires to executive leadership, requiring **professionalism and warmth** in every interaction.

You'll lead customer engagements to help organizations implement, adopt, and scale **Pendo**, guiding them from onboarding through **value realization**. You'll serve as a trusted advisor across implementation, enablement, and custom consulting engagements. This remote role offers the chance to shape best practices and contribute to a growing practice.

You'll own strategic enterprise accounts across acquisition, implementation, and expansion as a **full-lifecycle technical owner**. You'll lead complex deployments, resolve ambiguous challenges, and partner with account teams to drive retention and customer value. This role offers the chance to **build playbooks and coach peers** while shaping how Customer Engineering operates.

You'll lead the team building the **trusted data infrastructure** and **internal AI platform** that powers every insight and automation across Pendo. You'll own the foundation the entire company leans on, driving **AI-ready infrastructure** and the internal AI workspace. This is a high-autonomy role with a clear mandate to build ahead of the business.

You'll partner with the Enterprise sales team to plan and execute sales-focused marketing programs and regional in-person events. You'll own the strategy, logistics, cross-functional coordination, and performance analysis to generate qualified leads and support sales priorities. This role is based in San Francisco and requires travel to events.

You'll join a high-performing sales team focused on creating high-quality pipeline across French-speaking territories. Your core impact is researching SaaS companies, identifying buyer personas, and building targeted outreach to generate qualified sales opportunities. This hybrid role offers hands-on training and a clear path toward a sales executive role.

You'll serve as the **primary technical resource** for a portfolio of Commercial accounts, partnering with Account Directors to drive discovery, demos, onboarding, and expansion. Your core impact is ensuring customers achieve measurable value from **Pendo's platform** through hands-on implementation and adoption strategies. This role offers the chance to **own the technical relationship** across the full customer lifecycle in a fast-growing SaaS company.

You'll own **strategic Enterprise accounts** across the full customer lifecycle, from pre-sales to post-sales. You'll drive **technical strategy for complex deployments** and resolve ambiguous challenges. This role offers the chance to **build playbooks and coach peers** that elevate the entire Customer Engineering team.

You'll own **strategic Enterprise accounts** across the full customer lifecycle, from acquisition to expansion and escalation. You'll lead complex deployments and **drive measurable business outcomes** while building playbooks that elevate the entire Customer Engineering team. This remote role offers **high autonomy and impact** at a fast-growing SaaS company.

You'll own the design and delivery of **complex technical engagements**, building custom integrations and data pipelines. You'll work at the **intersection of product, data, and engineering** to connect Pendo to customers' ecosystems. This role offers the chance to **shape reusable frameworks** and mentor teammates.

You'll **design and ship applied AI systems** including RAG pipelines, agentic workflows, and LLM-powered features for Pendo's product experience platform. You will make principled technical decisions and communicate tradeoffs clearly to engineers and non-engineers alike.

You'll own complex, ambiguous features end-to-end on the Core team, powering critical areas of the Pendo product experience. Your work directly impacts high-stakes customer use cases and shapes how systems evolve. You'll drive delivery with clarity and strong engineering judgment, using AI tools as a core part of your daily workflow.

You'll design and build **production-grade AI systems** on Pendo's Emerging Team, creating AI-native experiences for product intelligence platforms. You'll drive technical direction and ship products that redefine how software teams understand users. This role offers high autonomy and the chance to shape a deliberate bet on the future of product intelligence.

You'll lead Pendo's global **communications strategy** across media, social, and content. You'll shape corporate and executive narratives **driving brand awareness** in a high-growth SaaS environment. This role reports directly to the CMO.

You'll own GTM strategy for **Novus**, a new AI-native software analytics product at Pendo. Your core impact is building narrative, positioning, and demand generation from scratch. This role offers a chance to define a **new category** and work with a **fast-growing startup**.

You'll own strategic enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments and partner with account teams to drive **retention and expansion**. This remote role supports a South East territory with a focus on building team capability.

You'll own strategic enterprise accounts across the full customer lifecycle—acquisition, implementation, adoption, and expansion—as the technical backbone of Pendo's Customer Engineering team. You'll lead complex deployments, resolve ambiguous technical challenges, and build playbooks that elevate the entire team. This role combines **pre-sales solutioning** with **post-sales value realization** for a **remote East Coast territory**.

You'll own strategic **Enterprise accounts** across the full customer lifecycle—from acquisition through implementation, adoption, and expansion. You'll serve as the **technical backbone** for pre- and post-sales motions, driving measurable business outcomes. This role offers the chance to **shape playbooks** and elevate the broader team's capability.

You'll own **strategic Enterprise accounts** across pre- and post-sales, driving technical strategy and customer value. You'll build **playbooks and reusable frameworks** that elevate the entire Customer Engineering team. This role combines presales demos, complex deployments, and team capability building.

You'll serve as the technical architect for strategic Emerging Business accounts, guiding customers through **autonomous instrumentation** and **codebase-driven product intelligence**. You'll drive rapid time-to-value and act as the key field-to-product feedback loop for **Pendo's Novus product**.