Above Lending

You'll assist customers with account inquiries, payments, and navigation via phone or email at **Above Lending**, a financial services company. Your core impact is providing exceptional support while **utilizing critical thinking** to resolve issues promptly and accurately. This hybrid role offers the chance to drive company goals in every interaction.

You'll manage **early-stage delinquent accounts** by contacting clients to negotiate repayment plans. Your work ensures accounts are resolved in compliance with company policies and regulations, with shifts from **10am to 7pm**. This **remote role** offers a supportive team environment.

You'll join a **next-generation financial services company** to support loan origination by verifying customer information and documentation. You'll **validate income and identity**, ensuring accuracy and compliance. This role offers **remote flexibility** and a mission-driven team culture.

You'll develop a product strategy and roadmap for **next-gen financial products** at a fintech lender. Your core impact is defining KPIs and running **A/B tests** to optimize business performance. You'll collaborate closely with engineering, sales, and operations.