You'll **own the data infrastructure and pipelines** for Braintrust's AI observability platform. You'll manage **Snowflake and dbt** to power analytics and business operations. You'll **tackle challenges across the entire data stack** with high agency.
Software Engineer, Developer Experience
San Francisco, California, United States
You'll own the **developer experience** systems at an AI observability platform, making shipping fast and reliable. Your work directly impacts every engineer at the company, reducing friction in **CI/CD pipelines** and **build toolchains**. You'll drive **compounding improvements** that keep the team nimble and productive.
Head of Finance
San Francisco, California, United States
You'll build and lead Braintrust's finance function, owning strategic planning and capital allocation. You'll partner with leadership on **hiring strategy** and **financial modeling** to scale a high-growth AI observability platform. This role offers the rare chance to shape a finance function from scratch.
You'll partner with sales to articulate Braintrust's value proposition and own technical engagements with customers at companies from startups to enterprises. You'll **bridge customer problems** to Braintrust's AI observability platform and **influence product direction** through feedback. The role offers **high impact at a fast-growing AI startup**.
Hybrid|Senior|Full-time|Ai-ml
Open Source Engineer - Python
You'll build **open-source SDKs** for AI observability, powering evaluation pipelines across frameworks. Your work will be **embedded in thousands of applications**, helping teams catch regressions and improve AI in production. You'll own the **full SDK lifecycle** from design to community support.
Customer Reliability Manager
You'll lead a team of Customer Reliability Engineers providing high-touch support for **Braintrust's AI observability platform**, focusing on hybrid, BYOC, and SaaS deployments. Your core impact is reducing friction for developers building LLM-powered applications. You'll also own incident response and mentor senior engineers.
Product Manager, PLG
San Francisco, California, United States
You'll own the self-serve experience for **Braintrust's AI observability platform**, driving discovery, activation, and expansion. Your core impact is making it easy for developer teams to adopt and grow without human intervention. You'll sit at the intersection of product, growth, design, engineering, and data to **accelerate time-to-value** and build **scalable retention loops**.
Senior|Full-time|Software
Software Engineer, Systems
You'll build high-performance data processing systems for **AI observability** at **enterprise scale**, working on storage, indexing, and query execution. You'll contribute to Braintrust's foundational architecture and technology choices.
Customer Solutions Architect
You'll help teams deploy and operate **Braintrust's AI observability platform** in production environments. You'll enable evaluation workflows by ensuring **reliable infrastructure** for leading AI-forward organizations. This role blends solution design, proactive support, and infrastructure guidance.
You'll develop the core user experience of an AI observability platform used by teams at Notion, Stripe, and Vercel. You'll **own the full product lifecycle** from requirements to implementation, and **work closely with users** to shape the roadmap. This role blends **design and engineering** to build a beloved devtool.
Developer Support Engineer
You'll troubleshoot complex issues for developers building LLM-powered applications using the Braintrust observability platform. You'll own support communications via Slack and email, reproduce bugs, and collaborate with Engineering to ship fixes. Your work will directly impact *developer experience* and *product reliability*.
Hybrid|Mid|Full-time|Ai-ml
Open Source Engineer - Go
You'll build the **open-source libraries** that customers use to observe and optimize AI in production. Your work will power **evaluation and observability pipelines** across diverse environments. This role is ideal for engineers passionate about **developer experience and API craftsmanship**.
Software Engineer, Product
You'll build the core product of an AI observability platform, working with modern TypeScript and React. You'll shape the roadmap by interacting directly with users from top tech companies. This role stands out for its **focus on user-facing features** like a prompt playground and large-scale analysis tools.
You'll partner with the sales team to navigate the entire sales process, working with technical stakeholders at companies ranging from startups to enterprises. Your core impact will be **owning technical engagements** and delivering **product presentations** to help close complex opportunities. This role stands out for being at the forefront of **AI observability** with top-tier clients.
Hybrid|Senior|Full-time|Ai-ml
Head of Professional Services
You'll build and lead the Professional Services function from scratch at an AI observability platform. You'll work directly with customers to ensure **successful adoption** in production environments. This role offers a chance to **define offerings** and **scale a team** from the ground up.
Solutions Engineer (Central Region)
You'll partner with the sales team to navigate the sales process for **Braintrust's AI observability platform**. You'll own technical engagements with customers from startups to enterprises, helping them leverage **GenAI** through product demos and competitive positioning. This role offers a chance to shape how top tech teams improve their AI with every release.
Remote|Senior|Full-time|Ai-ml
Cloud Infrastructure Engineer
You'll build reliable, scalable infrastructure for **Braintrust's AI observability platform**. You'll lead Terraform, Kubernetes, CI/CD, and observability efforts, **supporting both internal systems and customer self-hosted deployments**. This role offers **direct customer collaboration** across AWS, Azure, and GCP.
Remote|Senior|Full-time|Ai-ml
Software Engineer, Backend
You'll build the infrastructure behind **AI observability platform** for teams like Notion and Stripe. You'll design **high-availability data pipelines** and evolve **open source libraries** for LLM tracing. This role offers the chance to solve hard systems problems in a fast-paced startup.
Application Security Engineer
You'll drive **secure design** across a real-time AI observability platform used by teams at Stripe, Notion, and Vercel. Your work will directly shape the **security of LLM-native applications** by building paved-road libraries and leading **AI-specific threat modeling**. This hands-on IC role offers a chance to push the frontier of AppSec using agentic coding tools.
You'll own the security posture of **multi-cloud infrastructure** and **customer-hosted data planes**. You'll work across AWS, Azure, and GCP, harden Kubernetes and Terraform, and keep the platform secure without slowing engineering down. This role offers the chance to use **agentic coding tools** to operate at the pace of a much larger team.
Senior|Full-time|Cybersecurity
Marketing Operations Lead
You'll own **marketing operations systems** at a high-growth AI observability platform, designing lifecycle, routing, and scoring systems. You'll turn signals into GTM actions and drive **funnel performance insights**.