Jobs at HALA

You will own the Agent Experience domain, defining the strategy and roadmap for how Hala's Sales Agents sell, onboard, and serve customers. You'll build and scale a new product from 0-1, working cross-functionally to design seamless customer journeys and drive growth through improved experience.

You will develop and maintain corporate governance frameworks, draft policies, and support board committee governance to ensure regulatory compliance and IPO-readiness. You'll work cross-functionally to embed governance into daily operations and monitor adherence across the group.

This is a general application for technology and product roles at HALA, a fintech company in the MENAP region. By submitting your profile, you'll be considered for future openings that match your skills and preferences.

You will own the end-to-end product lifecycle at HALA, a leading fintech in the MENAP region, defining strategy and delivering features that empower SMEs. You'll collaborate with engineering, design, and business teams to drive product success and mentor junior PMs.

Lead the end-to-end delivery of payment service products, coordinating multiple initiatives and ensuring high-quality, on-time releases that meet business and customer expectations. You will work closely with internal and external stakeholders to align product delivery with strategic objectives.

You will ensure regulatory compliance, conduct investigations, and develop policies. You'll serve as the main point of contact with regulators and lead training sessions.

You'll design, develop, and maintain backend services for **HALA's fintech platforms**, focusing on scalability and security. Your work will directly impact **millions of SME transactions** across the MENAP region. You'll collaborate with cross-functional teams to build **event-driven microservices** that power digital payments.

You'll be the first point of contact for customers, handling inquiries and complaints across phone, email, and chat. You'll ensure **timely resolution** and accurate logging of interactions, contributing to **excellent customer experiences**. This role offers **performance-based incentives** and growth in a fintech environment.

You'll establish and enhance **the sanctions framework** across HALA, a leading MENAP fintech, ensuring alignment with SAMA rules. Your work will directly **protect the organization from financial crime** and enable secure growth. You'll lead a team and drive **best-in-class screening systems**.

As an HR Operations Intern, you'll support day-to-day business and operational tasks, assist in preparing reports and documentation, and contribute to ongoing projects. You'll learn company processes and gain hands-on experience in a fintech environment.

You'll lead **marcom strategy** and own **brand narrative** for HALA, a leading fintech in MENAP. Your work will drive awareness and demand across key initiatives like campaigns and events.

You'll ensure the reliability, availability, and performance of **HALA's cloud infrastructure** and applications, working closely with development teams to build resilient platforms. You'll automate operations, manage Kubernetes environments, and resolve production issues to support **continuous delivery** and business growth. This role offers **autonomy and impact** in a hyper-growth fintech environment.

You'll develop and deploy AI, ML, and generative AI solutions while building tools like chatbots and copilots. Your work will directly **integrate AI models into products** and **fine-tune model performance** for a leading fintech in the MENAP region.

You'll develop and deploy AI, machine learning, and generative AI solutions for a leading fintech in the MENAP region. You'll build **AI-powered tools** like chatbots and copilots, and integrate them through APIs. You'll also fine-tune and monitor **model performance** in a collaborative environment.

You'll shape the future of financial experiences for SMEs at a leading fintech player. Your work will directly influence how businesses interact with financial tools, making complex processes feel simple and empowering. You'll explore **AI-driven design tools** to enhance user experiences.

You'll support the Systems Operations team in daily IT operations, user support, and system administration at **HALA**, a leading fintech in the MENAP region. You'll gain hands-on experience with **IT infrastructure**, **endpoint management**, and **service desk operations**.

You'll **identify and document process automation opportunities** and **design, develop, test, and deploy RPA bots** for a leading fintech. You'll **collaborate with business analysts and IT teams** to align solutions with enterprise goals.