Rootly

You will lead the platform engineering organization at Rootly, owning infrastructure reliability, scalabilty, and developer experience. You will define strategy, hire the team, and build the platform that enables product engineers to move quickly and safely.

You'll own end-to-end feature development, bring obsessive taste to product experiences, and architect core infrastructure for a high-growth incident management platform. This is a rare opportunity to shape the trajectory of an early-stage company backed by top investors, where your work will directly impact how industry leaders like NVIDIA, Figma, and Canva handle critical incidents.

You will lead the development of an AI-powered reliability assistant that retrieves context from disparate data sources to provide actionable insights during incidents. You'll build LLM-driven features, implement evaluation frameworks, and collaborate closely with product and engineering teams to iterate quickly and ship impactful features.

You'll build and scale the infrastructure behind Rootly's incident management platform, working on observability, CI/CD, and reliability for high-profile customers. You'll own systems that underpin incident response and on-call, collaborating with product teams to improve performance and developer experience.

You will be the frontline for customer success at Rootly, an incident management platform used by companies like NVIDIA and Figma. You'll troubleshoot technical issues, own problems through resolution, and help build our support foundations at a fast-growing startup.

As an early SRE leader at Rootly, you will own the technical foundation, embedding with product teams to enhance observability, reliability, and performance. You'll build automation, define SLOs, and drive scaling and capacity planning efforts for a high-growth incident management platform.

As a Solutions Engineer at Rootly, you'll guide customers on their journey to success with our incident management platform. You'll bring technical expertise to implementations and demos, develop best practices around Incident Management and On-Call, and collaborate across teams to drive product improvements.

You'll lead security initiatives, designing scalable systems and solutions for incident management. You'll collaborate with cross-functional teams on identity access management, vulnerability management, and incident response, ensuring secure and reliable products.