Jobs at Cloudbeds

You will own full-cycle hiring for GTM roles in North America, focusing on outbound Sales, Customer Growth, Sales Operations, and Sales Enablement. You'll also support Technology hiring occasionally, leveraging competitor-focused sourcing to engage passive candidates and build strong talent pipelines while acting as a trusted advisor to hiring managers.

You will architect scalable solutions using modern technologies, contribute to our microservices migration, and ensure exceptional performance and security, directly impacting how hotels reach guests through major platforms.

You will manage website onboarding projects for hospitality clients, using a consultative approach to create professional websites through our in-house builder. You'll work remotely with a global team, handling multiple accounts, communicating with customers via video/email/phone, and ensuring timely delivery.

You will provide customer support for existing website clients and assist in setting up and onboarding new customers. You'll manage support tickets, coordinate with website designers, and ensure timely, high-quality website builds while maintaining customer satisfaction.

As the Manager, HRBP, you will serve as a strategic partner to senior leaders and support Cloudbeds team members across Spain and the EMEA region. You will own regional employment and compliance, shape organizational effectiveness, strengthen leadership capability, guide culture and team member relations, and contribute to the global People strategy. This role involves managing confidential information, supporting audits, coordinating compliance initiatives, and collaborating with cross-functional teams using HR systems like Workday.

You'll help build the payment infrastructure that processes billions in annual transactions for properties worldwide. You'll investigate and resolve issues across payment processing and reconciliation systems, improve test coverage and automation, and contribute to a high-reliability platform where correctness and small details matter.

You will own Cloudbeds' global communications strategy, defining the company’s narrative on AI, travel booking, and guest experience. You'll lead PR, thought leadership, and executive visibility, working with media and agencies to shape how the hospitality industry thinks about technology.

You'll serve as a critical operational partner for the NORAM region at Cloudbeds, supporting HRBPs, managers, and team members across the US and Canada. Your core impact includes ensuring smooth employee lifecycle management, compliance coordination, and an exceptional team member experience. This remote role offers the chance to work with a globally distributed, multicultural team transforming hospitality technology.

You'll own end-to-end recruitment across Latin America for Cloudbeds, balancing high-volume hiring with strategic sourcing for Customer Success, Onboarding, and GTM roles. You'll partner with hiring managers, build strong talent pipelines, and serve as a brand ambassador while supporting global hiring.

You'll drive **upselling and cross-selling** to existing customers through outbound and product-led growth initiatives. You'll **build and manage a customer pipeline** to achieve above-quota sales performance. This fully remote role at a **leading hospitality tech company** offers global impact.

You'll lead complex **onboarding projects** for Cloudbeds' mid-market customers in the hospitality SaaS space, guiding them from contract signature through adoption. You'll manage timelines, align stakeholders, and mitigate risks to deliver a **seamless implementation experience** that drives customer confidence and platform adoption. This role combines **project management, customer partnership, and hospitality expertise** in a fast-paced remote environment.

You'll lead complex onboarding projects for Cloudbeds’ mid-market customers, guiding them from contract signature through adoption and successful transition to Account Management. You'll **manage project scope and timelines** while partnering cross-functionally to deliver a seamless implementation experience. This role combines **project management, customer partnership, and operational excellence** in a fast-paced SaaS environment.

You'll **secure cloud application stacks** and embed security into **CI/CD pipelines** for a global hospitality tech company. Your work directly protects customer data and enables **compliance with PCI Level 1** standards. This fully remote role offers exposure to cutting-edge tools and cross-functional collaboration.

You'll **lead data migrations** for new hotel clients transitioning to Cloudbeds, ensuring seamless transfer of reservations, guest profiles, and inventory. You'll **empower clients** to leverage reporting features and drive data-backed decisions. This role blends deep spreadsheet work with client coaching, making every migration a success.

You'll **orchestrate smooth data migrations** for hotels transitioning to Cloudbeds and **coach clients on reporting features**. Your work ensures accurate data integrity and empowers hoteliers to make data-driven decisions. This role combines technical data work with client education in a remote-first, global team.

You'll help implement Cloudbeds' Whistle messaging platform for hotel clients, tailoring it to their needs. You'll **drive product adoption** and **show ROI** while building strong client relationships. This role offers a chance to work with a **globally remote team** transforming hospitality technology.

You'll train clients on Cloudbeds' hospitality platform, tailoring it to their needs and ensuring they become confident, self-sufficient users. You'll partner with Sales to drive **retention** and **product adoption** while building strong relationships. This role offers the chance to impact **global hospitality operations** from a fully remote setup.

You'll implement and tailor Whistle, Cloudbeds' messaging platform, for properties worldwide. You'll ensure smooth onboarding and drive product adoption. This role combines hospitality expertise with SaaS customer success.

You'll work with clients daily to implement our Whistle messaging platform and tailor it to their needs. You'll help properties enhance guest engagement and streamline communication. You'll join a close-knit, collaborative team focused on **exceptional onboarding** and **customer success**.

You'll guide European hotel clients through full accounting onboarding, from chart of accounts mapping to ERP integrations. Your core impact is ensuring every property's financial setup is correct and running smoothly from day one. You'll serve as the internal SME on European hospitality accounting practices and fiscal compliance.

You'll architect scalable solutions for Cloudbeds' distribution platform, connecting thousands of properties to major booking channels. Your work directly impacts revenue for hotels worldwide while migrating legacy systems to **modern microservices** and ensuring **secure financial transactions**. Join a globally distributed remote team transforming hospitality.

You'll train hospitality clients on Cloudbeds' platform, tailoring it to their needs. **Your impact** comes from ensuring clients gain confidence in using the system to drive **more reservations and happier guests**. You'll join a **remote-first global team** transforming hospitality.

You'll lead complex onboarding projects for Cloudbeds' mid-market customers, guiding them from contract signature through adoption and transition to Account Management. You'll partner cross-functionally to deliver a seamless implementation experience that drives **customer confidence** and **platform adoption**. This role combines project management, customer partnership, and operational excellence in a fast-paced SaaS environment.

As an MLOps Engineer at Cloudbeds, you will build and implement machine learning features that empower lodging customers to make data-driven pricing decisions, ensuring the reliability, scalability, and quality of our ML systems from development to production. You'll work cross-functionally to establish robust MLOps practices and own the end-to-end development of our revenue management application.

You'll train clients on Cloudbeds' hospitality platform, tailoring the system to their property needs. You'll ensure clients gain complete confidence in using the system by the end of onboarding. This role offers a chance to work remotely with a global team transforming hospitality.

You'll guide Latin American hotel clients through **accounting onboarding** and **fiscal compliance** to unlock Cloudbeds' financial capabilities. You'll work directly with their accounting teams to ensure every property is configured correctly from day one. This role blends **hospitality accounting expertise** with technical curiosity.

You'll guide North American hotel customers through end-to-end accounting configuration, from chart of accounts mapping to **US GAAP-aligned financial workflows**. Your work ensures every property is set up correctly and running smoothly from day one, directly impacting their operational success.

You'll lead the **Revenue Intelligence team** to build and scale **AI-powered solutions** for the hospitality industry. Your core impact will be driving the team to deliver a unified platform that transforms hotel operations. This role offers a chance to work remotely with a global team at a cutting-edge travel tech company.

You'll lead and develop a team of **Account Managers** across NORAM, driving customer retention and growth for **Cloudbeds' hospitality platform**. Your coaching will guide the team to hit retention goals and solve complex customer challenges. This fully remote role lets you shape a high-performing team while staying connected to customer experience.