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manifold.aiStaff Site Reliability Engineer
Newton, Massachusetts, United States
$160k-$205k / year
You'll design and operate **multi-account AWS infrastructure** for an AI platform accelerating life sciences research. Your work directly enables customers to bring life-changing medicines to patients faster. This high-autonomy role blends infrastructure, data, and AI at a fast-growing startup.
Customer Support Engineer
Newton, Massachusetts, United States
$90k-$130k / year
You'll be the primary support contact for customers of an AI-native life sciences platform, resolving technical issues and owning engineering tasks. You'll **shape how AI agents are deployed in support workflows** while working with customers doing breakthrough science. This high-impact role offers **agency to evolve processes and tools** in a fast-growing company.