Jobs at Bandwidth

You will manage and mentor classroom teachers in a Montessori toddler classroom, fostering collaboration and ensuring high-quality instruction. You'll support teacher accreditation, communicate with parents and leadership, and uphold Ohana's principles. This role offers the opportunity to shape a positive learning environment within a supportive corporate culture.

In this role, you will provide primary care to infants in a Montessori/RIE-based child development center, observing milestones and collaborating with families and colleagues. You'll contribute to a supportive classroom team and uphold best-in-class standards.

As a Senior Analytics Engineer at Bandwidth, you will architect enterprise-grade dimensional models and semantic foundations to drive consistent reporting across domains. You'll lead cross-functional initiatives, mentor engineers, and establish governance patterns for AI agents and analytics workflows.

You will ensure reliable, secure, and automated SIP connectivity across multiple carrier platforms and enterprise environments, designing automation to reduce operational burden and acting as the highest-level escalation point for complex SIP/RTP problems.

As Lead Infant Guide at Ohana Child Development Center within Bandwidth, you'll provide primary care to 1-3 infants in a Montessori/RIE setting, mentor other teachers, and ensure high standards of care and education. You'll collaborate with families and staff to foster a supportive environment where children's development thrives.

You will take an AI voice agent platform from working concept to a revenue-generating SaaS product that resellers can white-label for thousands of SMBs. Join a small, high-caliber team that ships code weekly, closes the loop with real customers, and works across the full stack.

You will lead traffic management processes, cross-functionally coordinate with teams to optimize customer traffic health, and serve as a subject matter expert on industry regulations and best practices for voice and messaging services.

You'll coordinate with a lead guide to plan and manage a Montessori classroom for children ages 3 to 6. Your core impact is fostering children's development through respectful, **Montessori-based programming** while maintaining a safe, **collaborative classroom environment**. This role stands out for its supportive culture and **Whole Person Promise** benefits.

You'll own the full knowledge supply chain for Bandwidth's support organization, ensuring content is **AI-ready** and drives **deflection rates**. You'll bridge content strategy and AI performance, directly influencing customer experience at scale.

You'll provide technical support to customers experiencing software, hardware, or networking issues, ensuring satisfaction by resolving or escalating problems. You'll **troubleshoot VoIP, SMS/MMS** and **analyze call flows and packet captures**.

You'll develop product messaging and sales enablement for a **defined set of products** within a **global communications cloud company**. Your work will directly equip Revenue teams to hit targets and accelerate pipeline. This role offers a **whole-person culture** with meaningful work-life balance.

You'll **support customer onboarding** and **ensure a smooth experience** for new users. Your work directly impacts client retention and satisfaction. This role offers **flexible scheduling** and a supportive team environment.

You'll lead **marketing performance analysis** and build **measurement frameworks** that connect marketing activity to revenue outcomes. You'll transform complex data into strategic insights for leadership. This role sits at the intersection of data and strategy, driving pipeline growth for a **global communications software company**.

You'll lead and mentor engineering teams to create exceptional software, championing best practices and building a culture of ownership and continuous improvement. You'll collaborate globally to shape the future of voice, messaging, and emergency services communications.

You'll design and operate Bandwidth's AI infrastructure layer, including our **LLM gateway**, **model routing**, and **cost controls**, so every engineering team can experiment with AI tools safely and cheaply. You'll build and maintain the **paved road** of developer tooling and platform services that help engineers ship faster with less friction.

You'll design and operate Bandwidth's **AI infrastructure layer**, building the platform and tools that help engineers ship better software faster. Your core impact is making Bandwidth an **AI-first engineering organization** by enabling every team to experiment with AI safely and cheaply. You'll also drive adoption of **AI coding tools** like Claude Code and Copilot through enablement systems and internal tooling.

You'll build AI-powered tooling for **internal systems** and **infrastructure automation** at a global communications software company. Your core impact: identifying where AI can create leverage across Corporate IT and shipping production solutions. This role stands out for blending deep AI engineering with cloud infrastructure ownership.

You'll **manage the post-sale implementation process** for standard accounts, driving adoption and customer value through configuration, training, and project delivery. You'll **collaborate cross-functionally** with Sales, Operations, and Product teams to ensure long-term customer success. This role offers **protected Hacker Hours for learning** and a supportive culture.

You'll lead the evolution of Bandwidth's **Programmable Voice APIs**, sitting at the intersection of developer experience, telecom infrastructure, and business strategy. You will drive product vision, roadmap, and execution for APIs enabling call control, conferencing, and real-time communications. This role offers the chance to shape the future of programmable voice on mission-critical infrastructure used by global enterprises.

You'll join the Messaging Product Operations team, using data to optimize product performance and operational efficiency. You'll build reports and dashboards that influence product and operational decisions. This role stands out with a clear career path into **Product Management** or **Business Operations**.

You'll provide technical support to customers experiencing software, hardware, or networking issues. You'll **troubleshoot networking, VoIP, and SMS/MMS issues** to ensure customer satisfaction. This role offers a chance to work with **cutting-edge communications technology** in a supportive environment.

You'll lead Bandwidth's entry into the Generative AI and LLM ecosystem, establishing the company as the essential voice layer for top AI firms. You'll architect a first-ever voice data licensing program and forge partnerships with major AI players like OpenAI and Google. This high-impact role reports directly to the Chief Strategy Officer.

You'll identify where AI can create leverage across internal systems and **build AI-powered tooling** for Corporate IT Engineering. You'll **embed AI into platforms and workflows** that keep Bandwidth running. This infrastructure role offers deep AI focus on a collaborative team.

You'll elevate global pricing strategy through rigorous analysis and build automated visibility tools using **Snowflake/SQL**, **Python**, and **Excel**. You'll translate data into actionable recommendations for leadership and the Global Pricing team, impacting large deals and RFPs. This role stands out for its direct influence on strategic pricing decisions in a global software company.

You'll **scale and simplify Bandwidth's global voice network**, collaborating with peers to build and refactor VoIP infrastructure. You'll **lead the evolution of the network** and originate ideas to advance your craft.

You'll act as a strategic advisor to **International and Leadership teams**, driving alignment between business priorities and people strategy. You'll design and deliver **impactful people initiatives** and guide managers through the full employee lifecycle. This role offers hands-on involvement in recruitment and talent strategy across multiple regions.

You'll join a small agile R&D team exploring **transformative AI/ML technologies** to define next-generation communication experiences. You'll rapidly prototype **LLM-powered features** and shape future products. This role offers hands-on work with cutting-edge AI in a collaborative environment.