Jobs at 7shifts

You will serve as the first point of contact for customers via chat, email, and phone, troubleshooting issues and educating them on product features. Your role is key to customer satisfaction and retention, helping restaurants thrive through effective support. You'll collaborate with the Support team to identify and report software bugs while developing training materials.

You'll own the strategy and execution for the labour compliance product area, helping restaurants navigate labour management by turning regulated data into clear, actionable experiences. You'll balance regulatory requirements, customer needs, and business goals to ship scalable solutions that support compliance, pay accuracy, and performance decisions.

You'll build features used by over 1.5 million restaurant workers to help teams stay staffed, compliant, and supported. You'll work with product, design, and engineering partners to solve real problems and deliver meaningful outcomes. You'll be part of a collaborative team that balances speed and quality while maintaining close customer connections.

You'll be on the front lines of growth for SMB and franchise segments, connecting with multi-location restaurant brands to uncover challenges and introduce better team management solutions. This role involves proactive outbound engagement through calls, email, and social selling to generate high-quality opportunities and scale one of the fastest-growing departments.

You will own and evolve the pipelines, models, and infrastructure that power data-driven decisions across the business, partnering with analysts to turn raw data into reliable datasets. You'll design, build, and maintain ETL pipelines from sources like Salesforce and Stripe into Snowflake, and develop Airflow DAGs to ensure timely data delivery. This role involves monitoring data quality and contributing to platform improvements to support product development and business intelligence.

You will be a key driver in building and scaling payroll and tips platforms, taking ownership of features from technical design to deployment. Your work will involve solving complex backend problems, optimizing system performance, and refining user experience to help restaurants thrive. You'll collaborate with product managers, designers, and other developers to deliver high-impact solutions.

You will own relationships with mid-market restaurant customers, driving retention and revenue growth through strategic account management. You'll act as a trusted advisor, identify expansion opportunities, and partner cross-functionally to execute growth initiatives. Your role is critical in helping restaurants thrive by simplifying team management with our scheduling and payroll platform.

You will serve as the embedded data partner for the Finance team, translating business questions into analytical frameworks and building dashboards and models to inform critical decisions. You'll work with a collaborative data team to enable data-driven decisions across the company.

You'll build the technical engine behind our global GTM strategy, transitioning from manual campaigns to an intelligent system that triggers the right action at the right moment. Your focus will be on building internal products and automated workflows that drive results across acquisition, retention, and expansion. As a strategic technical partner to GTM teams, you will engineer seamless experiences that turn complex data into business value at scale.

You'll own the strategy and execution for labour compliance, turning regulated data into clear, actionable experiences to help restaurants manage labour with confidence. You'll balance regulatory requirements, customer needs, and business goals to ship scalable solutions that ensure accuracy and trust. This role involves full product lifecycle management, from discovery through delivery, working closely with cross-functional teams.

You'll be on the front lines of growth for SMB and Franchise segments, connecting with multi-location restaurant brands to uncover challenges and introduce them to better team management solutions. This role involves proactive outreach through calls, email, and events to generate high-quality opportunities and help scale one of the fastest-growing departments.

You will own relationships with mid-market restaurant customers, driving retention and revenue growth through strategic account management. Your role involves partnering cross-functionally to execute account strategies and proactively reduce churn risk using customer insights.

You will own and evolve the pipelines, models, and infrastructure that power data-driven decisions across the business. You'll join a small, high-impact Data Engineering team and partner closely with analysts to turn raw data into reliable datasets that support product development, business intelligence, and operational workflows.

You'll build the technical engine behind our global GTM strategy, transitioning from manual campaigns to an intelligent system that triggers the right action at the right moment. Your focus will be on building internal products and automated workflows that drive results across acquisition, retention, and expansion. You'll engineer seamless experiences that turn complex data into business value at scale.

You'll be the first point of contact for customers via chat, email, and phone, providing personalized support to help them unlock the full value of the 7shifts platform. You'll troubleshoot issues, educate customers on product features, and collaborate with the support team to improve customer satisfaction and retention. This role is key to helping restaurant teams thrive through effective scheduling and payroll solutions.

You'll join a high-performing DevOps team to design and scale infrastructure, tooling, and automation for a scheduling and payroll platform used by over 1.5 million restaurant workers, ensuring systems remain secure, reliable, and performant. You'll report to an Engineering Manager and play a key role in shaping technical decisions across infrastructure, DevOps, and site reliability.

You'll join the Developer Experience squad to strengthen backend and data foundations, helping scale systems for over 1.5 million users. You'll design and ship complex product features with reliable, scalable data, and mentor other developers while improving engineering practices.

You will act as a dedicated, embedded partner to the Finance team, serving as the strategic bridge between the central data function and finance group. You'll help leadership measure what matters, uncover trends, and identify risks by developing Finance-specific dashboards, forecast models, and automated reporting. You'll be supported by a collaborative data team including other analysts, analytics engineers, data engineers, and leaders.

You'll be the first point of contact for customers via chat, email, and phone, providing personalized support to help them unlock the full value of the 7shifts platform. You'll troubleshoot issues, educate customers on product features, and collaborate with the support team to improve customer satisfaction and retention. This role contributes directly to the success of restaurants by simplifying team management through our scheduling and payroll platform.

You'll build features used by over 1.5 million restaurant workers to help teams stay staffed, compliant, and supported. You'll work with product, design, and engineering to solve real problems and deliver meaningful outcomes. You'll maintain a balance between speed and quality while staying connected to customers.

You will be a key driver in building and scaling payroll and tips platforms, taking ownership of features from technical design to deployment. Your work will help restaurants pay their workers and contribute to the mission of helping restaurants thrive through connected, engaged teams.

You'll join a high-performing DevOps team to design and scale infrastructure, tooling, and automation for a scheduling and payroll platform serving over 1.5 million restaurant workers. You'll ensure systems remain secure, reliable, and performant while collaborating across development squads and mentoring other developers. This role involves participating in a 24/7 on-call rotation and shaping technical decisions across infrastructure, DevOps, and site reliability.

You'll join the Developer Experience squad to strengthen backend and data foundations, helping scale systems for over 1.5 million restaurant workers. You'll design and build complex product features with reliable, scalable data, and mentor other developers while improving engineering practices.