KnowBe4

You'll be the central point of contact for incoming support requests, managing ticket flow and calls within the support department. You'll triage issues, provide **first-line assistance**, and ensure complex problems are routed to the right technicians. This role is key to maintaining **smooth support operations** and enhancing customer satisfaction.

You'll develop and execute strategic partner marketing activities in Japan, working with channel sales to drive revenue through joint campaigns. You'll localize global campaigns and create new regional initiatives to recruit, enable, and accelerate partners. This role offers the chance to shape the partner marketing strategy for a leading cybersecurity company.

You'll manage renewals and upsells for mid-market and enterprise accounts, coordinating with CSMs to maximize bookings. Your work directly prevents churn and secures optimal terms. This role offers the chance to develop deep customer relationships in the cybersecurity space.

You'll lead the **Customer Implementation Specialist team** for KnowBe4, driving seamless onboarding and technical excellence. Your impact ensures customers achieve desired outcomes with the **KnowBe4 platform**.

You'll work in the KnowBe4 Threat Research Lab, creating solutions and models to detect threats in target markets and products. You'll analyze threat data, implement technical solutions, and develop detection algorithms. This role offers the chance to **reverse engineer phishing attacks** and use **machine learning** to protect against threats.

You'll lead a global team responding to RFxs for KnowBe4's sales team, crafting persuasive and compliant proposals. You'll drive efficiency by curating content libraries and collaborating with SMEs across legal and InfoSec. This role offers the chance to shape proposal strategy at a **leading cybersecurity company** with a **high-impact global team**.

You'll drive **marketing campaigns** for the global leader in **human risk management**. You'll shape brand positioning and optimize lead generation across multiple channels.

You'll lead **onboarding and implementation** for new KnowBe4 customers, ensuring they realize value quickly from our platform. You'll collaborate with Customer Success Managers and Sales to design tailored implementation plans. This role is key to improving the **customer experience** and driving satisfaction.

You'll lead a full-stack AI engineering team building **data pipelines and AI-powered products** at **KnowBe4**, the pioneer in workforce security. You'll set technical direction and turn research into production systems.

You'll join the Technical Support team to help customers succeed with KnowBe4's security awareness platform. You'll troubleshoot technical issues, configure products, and ensure customers get the most value from the platform. **This hybrid internship** offers hands-on experience with **cybersecurity tools** and **cross-team collaboration**.

You'll **develop new products** for KnowBe4's customers in a **fast-paced agile environment**, contributing technically to projects that **empower workforce security**. Join a pioneer trusted by over 70,000 organizations.

You'll assist the financial accounting team at **KnowBe4** in producing accurate financial reporting. You'll support **month-end accounting**, reconciliations, and external audits. This internship offers hands-on experience in a **global cybersecurity company**.

You'll develop new products for KnowBe4's customers in a fast-paced Agile environment. You'll define solutions to complex technical problems and coordinate across functional boundaries. This role offers the chance to work with modern tech stack and make a direct impact on cybersecurity training.

You'll develop new products for KnowBe4's customers using **Agile methodologies** and **Python/React** stack. Your core impact is translating strategic goals into operational plans and providing technical direction. You'll work on **security training and simulation platform** trusted by 70,000 organizations.

You'll lead revenue operations by automating lead enrichment and deploying targeted sales plays. Your work will directly reduce research time for reps and increase qualified conversations. This role uniquely bridges Sales, Marketing, and Data & Analytics.

You'll lead the **Platform Services group** at **KnowBe4**, owning the messaging and events infrastructure that powers the entire product suite. Your team builds high-throughput email delivery and event pub/sub systems using **Go and Rust** on AWS. This role offers direct impact on every engineer and customer at a global cybersecurity leader.

You'll lead a team of **12-15 Account Executives** to maximize sales opportunities and drive revenue growth. You'll implement **best-in-class sales techniques** and ensure monthly, quarterly, and annual targets are met. This role champions **AI-powered sales technologies** to optimize team productivity.

You'll assist the Global Renewal Specialist team in **generating renewal quotes** and maintaining **opportunity hygiene** for KnowBe4. Your work ensures accurate data entry and timely quote processing. This role offers growth in a **fast-growing cybersecurity company**.

You'll join the global leader in Human Risk Management to **optimize cloud financial operations**. You'll monitor cloud spending and **identify cost savings opportunities** while collaborating with engineering teams. This role offers **exposure to cutting-edge AI-powered security technologies**.

You'll assist the **Global Renewal Specialist team** with administrative tasks like generating and revising renewal quotes. Your work ensures smooth renewal processes for customers, supporting **KnowBe4's industry-leading security training platform**. This role offers growth in a high-tech environment.

You'll join the Deal Desk team to **optimize deal structures** and **drive revenue** for a global cybersecurity leader. You'll collaborate across Legal, Finance, and Sales to ensure pricing and contracting excellence. This role offers the chance to build processes from the ground up.

You'll work in the KnowBe4 Threat Research Lab, deploying and configuring endpoint, email, web, and network protection products. You'll **analyze malicious URLs and phishing emails** and develop **scripting automations** for handling large volumes of threat artifacts. This role offers the chance to stay ahead of emerging threats in a cutting-edge security environment.

You'll lead the **onboarding and implementation** of KnowBe4's security platform for new customers, ensuring a seamless transition from sales to success. You'll collaborate with Customer Success Managers and Sales to design tailored plans, provide hands-on support, and drive value realization. This role is key to improving customer satisfaction and loyalty.

You'll create engaging video content for platforms like Instagram, TikTok, LinkedIn, and YouTube Shorts. Working with KnowBe4's marketing team, you'll produce **short-form videos** and **motion graphics** to drive engagement. This paid internship includes direct access to senior executives and professional development workshops.

You'll create and edit **short-form video content** for social media platforms like Instagram, TikTok, LinkedIn, and YouTube. You'll transform **complex cybersecurity topics** into engaging, accessible stories while collaborating with the content team. This internship offers hands-on experience in a leading cybersecurity company with a dedicated program.

You'll lead **executive communications** and **internal CS communications** for the Customer Success organization at KnowBe4, a leader in security awareness training. Your work will drive employee engagement and ensure consistent messaging across all channels. This role offers direct impact on a **fast-growing, publicly-traded company**.

You'll facilitate apprenticeship training initiatives for KnowBe4's revenue-generating teams, including sales and customer success. You'll conduct skills assessments, role-plays, and coaching to build a high-performing salesforce. This role collaborates cross-functionally to align training with business goals and leverages **LMS platforms** for efficient delivery.

You'll act as the key technical leader bridging business needs and engineering execution, specializing in **integrating and optimizing a multi-platform environment** including Salesforce, Netsuite, Workday, and Mulesoft. You'll design end-to-end solutions ensuring scalability, reliability, and security across the entire application landscape, and lead the architectural strategy for **AI/ML capabilities** within core SaaS platforms.

You'll manage **technical support tickets and phone calls** for KnowBe4's global customer base, assisting with implementation and configuration of the platform. Your work ensures successful email delivery through various security layers, directly impacting client risk reduction. This hybrid role in São Paulo offers exposure to a market-leading security company.

You'll **lead a team of threat researchers** at KnowBe4's Threat Research Lab, analyzing cybercriminal TTPs to enhance our **Human Risk Management platform**. Your work directly enables business functions and unlocks additional revenue through cyber expertise.

You'll spearhead the strategy and execution of **comprehensive training and enablement programs** for KnowBe4, a global leader in Human Risk Management. Your core impact will be driving **sales excellence and innovation** through continuous learning and performance optimization. This role offers the chance to **lead a high-performing team** and shape organizational effectiveness in a fast-paced cybersecurity environment.

You'll lead a team of SMB Account Executive Directors and Account Executives at KnowBe4, the global leader in Human Risk Management. You will directly impact strategic success by driving revenue-generating activities and improving sales techniques. This role offers the chance to shape a high-performing sales organization in the cybersecurity industry.

You'll act as the trusted technical expert bridging prospect needs with product capabilities, partnering with Account Executives to drive sales through **product demonstrations** and **proof-of-value engagements**. Your core impact lies in translating technical features into clear business value during every sales conversation.

You'll work across diverse business systems including SaaS platforms, hosted solutions, and internally developed applications to ensure high quality output. You'll **develop comprehensive test strategies** and perform **manual and automated testing**. This role requires a self-starter who can quickly learn new systems and specialize in **testing AI systems and LLMs**.

You'll facilitate post-onboarding enablement initiatives for **revenue-generating teams** at KnowBe4, a global leader in Human Risk Management. Your core impact will be designing and implementing **targeted training programs** to close skill gaps and improve workflows. This role offers the chance to work on a global scale in a market-leading cybersecurity company.

You'll develop and execute **strategic marketing plays** for channel partners in your region. You'll drive **channel revenue** as the regional owner of the joint marketing program. This role offers **remote work** and the chance to partner with a global leader in human risk management.

You'll serve as a **thought leader** for KnowBe4's Human Risk Management message, driving demand through **public speaking**, **social media**, and media engagement. You'll amplify our brand at conferences and develop compelling content to build reputation.

You'll conduct hands-on analysis of real-world email-based **cyber threats** at KnowBe4's Threat Labs, investigating suspicious emails to identify phishing, malware, and social engineering attacks. You'll extract **indicators of compromise** and track ongoing threat campaigns using OSINT tools. This role offers collaboration with experienced security researchers in a **collaborative environment** using industry-standard tools.

You'll join the KnowBe4 Threat Research Lab, deploying and configuring security products to analyze threat trends. You'll investigate phishing emails, perform malware analysis, and contribute to external-facing threat intelligence content. This role offers the chance to work with a global leader in human risk management.

You'll lead **security assessments** and implement **security tools** for a global leader in Human Risk Management. Your core impact is safeguarding systems and reducing human risk across the organization. This role stands out for leveraging **generative AI** in security workflows.

You'll take full ownership of the renewal process for SMB customers, working with CSMs and Account Managers to **identify account risks** early and close renewals. Your work directly impacts company revenue and customer retention in a fast-paced SaaS environment.

You'll work with leadership to optimize sales processes and systems for international teams. Your core impact is ensuring scalability and efficiency while collaborating on training and documentation. **You'll manage prospecting lists** and **drive system improvements** that directly support revenue growth.

You'll serve as the content expert for KnowBe4's security awareness library, helping sales and customer success teams drive adoption. You'll develop documentation, advise clients on training best practices, and shape the content roadmap based on customer feedback. This role is based in **Tokyo, Japan** and requires **fluency in Japanese**.

You'll lead demand generation strategies for a **global cybersecurity leader**, driving pipeline growth through multi-channel campaigns. Your work directly impacts **company-wide revenue targets** and shapes the future of human risk management. This role offers the opportunity to pioneer new marketing channels in a **remote-first, high-growth environment**.

You'll serve as the **first responder** for incoming calls and support tickets, routing issues to appropriate representatives. You'll ensure **email requests** are logged in the help-desk system and resolved quickly. This hybrid role supports global customers from São Paulo.

You'll join the KnowBe4 Threat Research Lab, deploying and configuring security products like endpoint, email, web, and network protection. You'll analyze large datasets to identify threat trends across regions and industries. This role offers a chance to contribute to external-facing threat intelligence content.

You'll **lead onboarding and implementation** for KnowBe4's security platform, ensuring customers deploy KSAT, PhishER, and SecurityCoach successfully. You'll guide customers through setup and training, helping them **realize value quickly** from our market-leading human risk management solutions. This role is **critical to customer satisfaction** and retention.

You'll serve as the technical expert and trusted advisor for enterprise customers, ensuring they achieve maximum value from the KnowBe4 platform. You'll collaborate with Customer Success Managers to design and optimize solution architectures, driving **successful adoption** and **long-term customer outcomes**.

You'll assist in completing International RFPs, RFQs, and RFIs for Account Managers and Customer Success Managers. Your core impact is ensuring timely and accurate responses through collaboration with legal, InfoSec, and sales teams. This role offers exposure to **global enterprise sales processes** in a **leading cybersecurity company**.

You'll conduct **hands-on analysis** of real-world email-based cyber threats by investigating suspicious emails to identify phishing, malware, and social engineering attacks. You'll extract **indicators of compromise** and track ongoing threat campaigns using OSINT tools. This role offers the chance to work alongside **experienced security researchers** in a collaborative environment.

You'll lead **SEO and GEO strategy** for a **global cybersecurity leader**, optimizing for both traditional search engines and AI-driven platforms. You will own keyword strategy and brand authority in LLMs. This role offers the chance to pioneer AI-first search practices in a high-growth, mission-driven company.

You'll support **KnowBe4's Content Development Department** by coordinating projects, scheduling, and tracking costs to ensure smooth delivery of training content. You'll **manage multiple projects** in a cloud-based environment and help produce high-quality, accessible materials.

You'll manage a team of **6+ Sales Development Reps** to ensure they exceed monthly pass goals. You'll also **craft email prospecting content** and drive team performance in a fast-paced sales environment. KnowBe4 is the global leader in human risk management, trusted by over 70,000 organizations.

You'll conduct **hands-on analysis** of real-world email-based cyber threats in KnowBe4's Threat Labs. Your work directly contributes to **protecting over 70,000 organizations** from phishing and social engineering attacks. Collaborate with experienced researchers using **industry-standard tools** like VirusTotal and Python.

You'll provide **pre-sale technical support** to major prospective customers, delivering live product demonstrations and resolving technical questions. Your expertise will drive **advanced deployment strategies** for KnowBe4's Human Risk Management platform. This role offers the chance to work with a **global market leader** in cybersecurity.

You'll shape the infrastructure that every product team depends on, working at the intersection of identity, platform reliability, and developer experience. You'll lead **identity and auth platform** decisions that ripple across teams and serve a global customer base. This is a technical individual contributor role where you lead through your engineering and judgment.

You'll join the KSAT Architecture Team as a full-stack technical leader, owning **high-impact code contributions** and **architectural decisions** for KnowBe4's core product. You'll drive platform evolution across microservices deployed in 6 AWS regions, ensuring compliance with **FedRAMP Moderate** and SOC 2 standards.

You'll lead and coach a team of **SMB Account Executive Directors** and **Account Executives**, driving revenue growth and optimizing sales performance at **KnowBe4**, the global leader in Human Risk Management. Your direct impact comes from implementing training and strategies that boost productivity. This role offers the chance to shape a high-performance sales culture for a market-leading cybersecurity company.

You'll act as the trusted technical expert bridging prospect needs with product value, partnering with Account Executives to drive **sales cycles** through demos, technical support, and **proof-of-value engagements**. This role offers a launchpad into technical sales at a cybersecurity leader.

You'll conduct **hands-on analysis of email-based cyber threats** at KnowBe4's Threat Labs, investigating suspicious emails to identify phishing, malware, and social engineering. You'll extract **indicators of compromise (IOCs)** and track threat campaigns using OSINT tools, contributing research blogs that help protect users globally.

You'll join KnowBe4's Platform Services group, building the **shared infrastructure and APIs** that power the entire product organization. You'll work across the full stack to deliver **micro-frontends and serverless services** that security and HR teams rely on. This role offers end-to-end ownership from UI to infrastructure.

You'll design end-to-end technical solutions that bridge business needs and engineering execution across a multi-platform environment. You'll lead **integration architecture** for Salesforce, NetSuite, Workday, and Mulesoft, ensuring scalability and security. This role offers the chance to **architect AI/ML capabilities** within core SaaS platforms and drive innovation.