Jobs at PerfectServe

You will design, build, and maintain APIs, workflows, and user interfaces integrating our platform with leading ambulatory EHR systems, enabling seamless clinical data exchange to improve patient care.

You will design and build cloud platform capabilities, with a focus on Kubernetes and AWS, to support healthcare communication solutions. You'll also help integrate AI and AIOps to make the platform more resilient and self-healing.

You will define AI architecture standards, ship production AI features, and partner with R&D leadership to shape the AI roadmap, integrating LLM APIs, building RAG systems, and optimizing inference at scale.

You will tackle complex technical challenges building scalable, high-availability voice and messaging systems for healthcare. Your work will directly improve patient care and reduce clinician burden. You'll collaborate with a cross-functional team on a modern .NET stack, with a real voice in its evolution.

You'll define the vision and strategy for PerfectServe's **AI-native answering service platform**, working with a **leading health IT company** in the clinical communication space. Your impact will shape how AI is deployed across a portfolio serving 30,000+ customers, directly improving **speed to care** and clinician well-being.

You'll join a leading health IT company building **clinical communication solutions** that accelerate patient care. Your work will enhance API services using **Python/Django and C#/.NET** in an Agile team. You'll mentor junior developers and drive technical excellence.

You'll **own the rolling forecast model** and lead quarterly reforecasts at a **health IT company** with 400+ employees. Your core impact is driving **SaaS KPI reporting** (ARR, NRR, bookings) to support strategic decisions. This role offers the chance to partner with leadership and influence a fast-growing business.

You'll lead **enterprise deployments** of the PerfectServe platform for **health systems**, coordinating cross-functional teams and configuring advanced workflows. Your impact ensures seamless go-live events and optimized clinical communication. This role offers deep **healthcare IT expertise** with AI-enhanced products.

You'll lead the deployment of **clinical communication software** in ambulatory and enterprise healthcare environments, managing multiple small- and large-scale implementation projects from planning to close. Your work ensures **on-time, on-budget delivery** that aligns with customer goals. This role offers a chance to join a **KLAS-recognized leader** in health IT.

You'll own the architecture and development of an **AI-native answering service platform**, setting technical direction and writing production code. Your work will directly impact **real-time clinical communication** for healthcare providers. This is a **hands-on leadership role** reporting to the CTO, blending strategic vision with deep technical execution.

You'll lead a team of Project Managers responsible for delivering successful projects across multiple product lines at a **leading health IT company**. You'll drive operational excellence, refine PMO processes, and **support sales enablement** to ensure smooth project execution and high customer satisfaction.

You will lead and scale the demand generation team, own the full-funnel marketing strategy across multiple segments, and drive pipeline growth through multi-channel campaigns, SEO/AEO, and conversion optimization. Your work directly impacts revenue targets and accelerates patient care.

You'll lead the demand generation strategy for a **Best in KLAS clinical communication platform** at a high-growth healthtech company. Your impact will directly drive **marketing-sourced pipeline and revenue** across SMB, mid-market, and enterprise segments. This role offers the chance to **scale a high-performing team and own the full funnel** from awareness to pipeline.

You'll lead **iOS architecture decisions** and **mentor engineers** on a mission-critical clinical communication platform. Your work directly impacts **thousands of healthcare providers** coordinating care in real-time.

You'll lead shift operations in a 24/7/365 support environment, **coaching a small team of agents** to deliver consistent, high-quality service. You'll play a key role in **maintaining service levels and customer experience** during your assigned hours. This role combines hands-on leadership with operational oversight at a **leading health IT company**.

You'll serve as a strategic partner to the Chief Revenue Officer, defining go-to-market strategy and growth priorities for a **leading health IT company**. You'll drive commercial direction across segments, customer mix, and **expansion opportunities** while shaping executive narratives and board presentations. This role offers the chance to **influence strategy at scale** in a well-established, AI-forward organization.

You'll consult with clients to **configure clinical communication platforms** and **design high-quality applications** that balance clinician, patient, and company needs. Your core impact is optimizing workflows to improve patient care and clinician well-being. This role offers a chance to join a **KLAS award-winning health IT leader** with 30,000+ customers.

You'll build **AI agents and automated workflows** that compress research and prep time for sales and marketing teams. Your work will directly impact pipeline velocity and lead quality. This role reports to the VP of Commercial Operations with visibility to the CRO.