Abacus.AI

You'll manage a pipeline of new professional opportunities and craft tailored technical solutions for clients in financial services and healthcare. You'll collaborate with Client Experience and Project Management teams to guide clients through **technical engagements** that support their business needs. This role offers exposure to diverse **cloud technologies** like Entra ID and Generative AI.

You'll provide **on-site technical support** to hedge fund and private equity clients, resolving hardware and software issues. Your role ensures **seamless client operations** through white-glove service. You'll work with **diverse technologies** in a supportive team environment.

You'll manage **full-cycle recruitment** across multiple roles and geographies, partnering with hiring teams to deliver efficient, high-quality hires. As the first point of contact for candidates, you'll be an **ambassador of Abacus culture**, ensuring an exceptional candidate experience. This hybrid role offers the chance to shape hiring processes using data and market insights.

You'll **provision and stage devices** for Abacus clients, ensuring flawless builds and imaging. You'll **troubleshoot hardware and OS issues** to guarantee successful deployment. This role is **client-facing and process-driven**, with opportunities to improve efficiency through automation.

You'll manage **full-cycle recruitment** across roles, departments, and geographies as part of a **global Talent Acquisition team**. Your core impact includes driving searches from kickoff to offer acceptance, optimizing processes, and ensuring an exceptional candidate experience. This role stands out for partnering directly with hiring teams and leveraging data to improve hiring outcomes.

You'll **manage client infrastructure onboarding projects** for a fast-growing technology company serving hedge funds and private equity firms. Your work directly **drives successful project delivery** from initiation to completion. This role offers **strong benefits and a collaborative team environment**.

You'll lead **day-to-day office operations** across multiple UK sites, ensuring a **professional and welcoming environment**. You'll drive **workplace improvement initiatives** and prepare the London office for increased occupancy.

You'll serve as the first point of contact for resolving IT issues at an Abacus health care client in Atlanta. You'll **troubleshoot hardware and software** while mentoring junior team members and ensuring excellent customer experience. This role offers hands-on work with **VMware and Microsoft environments** in a client-facing capacity.

You'll manage a portfolio of customer relationships, providing guidance on **best practices** and the **Abacus platform**. Your core impact is gathering intelligence to enhance customer experience across technology services. This role combines account management with upselling opportunities in a **fast-paced tech environment**.

You'll manage **datacentre networks** across the US and UK, ensuring high availability and performance. Your core impact includes leading **client network builds** and serving as **escalation support** for complex incidents. This role stands out by offering exposure to high-profile clients and cutting-edge technologies.

You'll design and build **scalable pricing models** for managed services across Abacus Healthcare and Abacus Finance, serving as a strategic bridge between Finance, Solutions, and Sales. You'll drive **commercial structure** that enables growth and profitability. This role offers the opportunity to **create systems from the ground up** in a fast-paced environment.

You'll be the initial point of contact for resolving and triaging client requests at an **Abacus health care client** in Queens, NY. Your core impact will be ensuring a world-class client experience by troubleshooting complex technical issues and mentoring junior team members. This role offers the chance to work with **leading-edge technologies** in a supportive environment.

You'll serve as the initial point of contact for resolving or triaging client requests at an **Abacus health care client** in Queens, NY, while supporting satellite locations. You'll leverage standard escalation processes to ensure complex issues are resolved timely. This role offers the chance to be the client's hero and work with cutting-edge technologies.

You'll lead four core practice areas—DevOps, Application Development, Data Engineering, and Internal AI Development—for a **1,000-person MSP** serving financial services and healthcare clients. Your core impact is **aligning these teams** to deliver enterprise-grade platforms in highly regulated environments. This role offers **executive-level influence** reporting directly to the CTO.

You'll be the primary escalation point for the Service Desk, resolving **complex technical issues** across endpoint, cloud, and core systems. You'll provide **mentorship to analysts** and drive issue resolution to ensure a high standard of client experience. This role offers a chance to work with **Microsoft 365, Active Directory, and Citrix** in a client-facing environment.

You'll lead a team of Service Desk Analysts, acting as a technical escalation point and ensuring **SLA compliance** across all tickets. You'll drive **efficient incident resolution** while providing mentorship and collaborating with Tier 3 teams. This role offers the opportunity to shape **service delivery excellence**.

You'll lead a team of Service Desk Analysts, providing technical escalation and mentoring while ensuring SLA compliance. You'll drive timely resolution of incidents and requests across the service delivery model. This role offers the opportunity to shape team performance and collaborate with Tier 3 experts.

You'll lead and mentor a team of Service Desk Analysts, acting as a technical escalation point while working tickets to meet SLA commitments. Your impact will drive efficient incident and request management for client environments. This role offers growth within a large service delivery organization.

You'll lead the **Enterprise Service Desk team** providing technical escalation support and ensuring SLA adherence. Your core impact is mentoring Tier 1/2 analysts and driving efficient resolution of incidents. This role combines hands-on troubleshooting with **process improvement** in a service delivery environment.

You'll lead a service desk team providing advanced troubleshooting and mentoring for a **managed services provider**. Your core impact is ensuring **SLA compliance** and driving **efficient incident resolution**. You'll also collaborate with Tier 3 teams and contribute to new hire onboarding.

You'll manage a portfolio of **customer relationships** for the **Abacus platform**, providing guidance and identifying upsell opportunities. You'll drive customer satisfaction and advocate for their needs.

You'll manage a pipeline of new professional opportunities and craft tailored technical solutions for financial services and healthcare clients. You'll collaborate with client experience and sales teams to guide clients through technical engagements. This role offers exposure to diverse technologies and a supportive team environment.

You'll work collaboratively with a cohort of clients to support, configure, and optimize their **eClinicalWorks** environments. You'll provide best-in-class advisory services to **Healthcare clients** while driving workflow redesign and system optimization.

You'll design and implement customer-facing and internal systems, including cloud and on-premise infrastructure, while providing escalation support. Your core impact is resolving complex tickets and leading system migrations for a managed service provider. This role offers the chance to mentor team members and work with cutting-edge virtualization and telephony technologies.

You'll design and implement customer-facing and internal systems, including cloud and on-premise infrastructure. You'll provide escalation support and lead complex projects like system migrations and virtual server configurations. This role combines hands-on engineering with team mentorship.

You'll design and implement customer-facing and internal systems, including **cloud and on-premise infrastructure** for a managed service provider. You'll resolve complex escalated tickets and lead project teams to deliver a world-class client experience. This role offers escalation support and mentoring opportunities within a team-oriented environment.

You'll serve as a senior engineering resource for clients, addressing complex architectural challenges and tailoring technology to meet business needs. You'll act as a direct point of contact, resolving issues and delivering custom solutions. This role offers **exposure to diverse technologies** in the alternative investment industry.

You'll serve as the first point of contact for IT support, triaging and resolving tickets via phone and ticketing system. You'll ensure **consistent client support** and escalate issues when needed. This role offers **hands-on experience** with diverse technologies in a **fast-paced environment**.

You'll serve as the first point of contact for **IT support requests**, triaging and resolving issues via phone and ticketing system. Your work ensures **consistent client support** and timely escalation. This role offers exposure to **diverse technologies** in a structured environment.

You'll manage client relationships for a **cybersecurity technology company**, acting as a trusted advisor on product adoption and service enhancements. Your core impact will be driving client satisfaction and identifying upsell opportunities. This role offers exposure to **alternative investment technology** and cross-functional collaboration.

You'll lead new logo sales for Abacus's Healthcare Business Unit, driving recurring revenue from mid-sized healthcare providers. You'll uncover client needs through research and relationship-building, demonstrating value with consultative solutions. This role offers **uncapped earning potential** with a base salary plus commission in a **fast-growing healthcare technology company**.

You'll lead **new logo sales pursuits** for Abacus's Healthcare Business Unit, targeting mid-sized healthcare specialty providers. Your core impact is driving **new recurring revenue** through consultative sales of managed services. This role combines hunting new opportunities with collaborating on compelling proposals.

You'll lead **Tier 1 and Tier 2 service desk teams**, providing technical escalation support and mentoring. Drive **timely ticket resolution** while ensuring SLA commitments are met. You'll also assist in **new hire onboarding** and QA processes.

You'll lead a team of service desk analysts, providing **technical escalation support** and mentoring while ensuring **SLA compliance** across the service delivery model. You'll actively work tickets and collaborate with Tier 3 teams to drive timely resolution of client issues.

You'll **develop and deploy client-centered solutions** for financial services and healthcare clients. Your work will enhance our service catalog with **robust, repeatable implementations**. Enjoy exposure to diverse technologies and **opportunities for technical education**.

You'll lead **internal system initiatives** and **client onboarding projects** to improve operational efficiency. You'll partner with C-level stakeholders and cross-functional teams to ensure structured governance and successful delivery.

You'll lead **high-impact internal system initiatives** driving operational efficiency and enterprise platform alignment. You'll partner with C-level stakeholders and cross-functional teams to ensure **structured governance and successful program execution**. This role offers exposure to diverse technologies and a collaborative environment.

You'll support the delivery of IT projects for **financial and healthcare clients**. You'll keep project data accurate and stakeholders informed. This role is key to ensuring **high-quality project outcomes**.

You'll serve as a key point of contact for employee HR inquiries, triaging and resolving issues within a **People Services inbox**. You'll own daily monitoring and ensure accurate, timely service for ~900 employees across the US, UK, and UAE. This role strengthens frontline HR delivery with a focus on operational excellence.

You'll lead **new logo sales pursuits** for Abacus's Healthcare Business Unit, driving recurring revenue from mid-sized healthcare providers. Your core impact is identifying opportunities and closing managed services deals to enhance operational efficiency and patient care. This role offers a **consultative sales environment** with a focus on **healthcare technology solutions**.

You'll develop and deploy **client-centered solutions** for financial services and healthcare clients. Your work will enhance our service catalog and deliver **robust, repeatable solutions**. You'll also provide technical advice on planning and scoping calls.

You'll manage technology projects for hedge funds and private equity firms using cloud-based IT solutions. Your core impact is ensuring projects are delivered on time, within scope, and with high client satisfaction. You'll collaborate with global teams and gain exposure to diverse technologies.

You'll lead **high-impact internal system initiatives** and **client onboarding engagements** to strengthen operational efficiency. You will partner with C-level stakeholders and cross-functional teams to ensure structured governance and successful execution. This role offers exposure to diverse technologies and a supportive office environment.

You'll spearhead **customer-facing cloud environments** and **on-premise infrastructure** while delivering world-class IT support. Your core impact is resolving escalated service tickets and mentoring team members to elevate support capabilities.

You'll **spearhead implementation of customer-facing cloud environments** and **resolve escalated service tickets** while mentoring team members. Your expertise will **minimize disruption to client operations** and elevate support capabilities.

You'll spearhead the implementation of **customer-facing cloud environments** and **on-premise infrastructure** while delivering world-class client experiences daily. Your expertise will shine as you **mentor and coach team members**, elevating our support capabilities.

You'll **spearhead implementation of customer-facing cloud environments** and **resolve escalated service tickets** with finesse. Your expertise will **mentor team members** and elevate support capabilities in healthcare IT.

You'll spearhead **customer-facing cloud environments** and **on-premise infrastructure** at Abacus, delivering world-class IT support. Your core impact involves resolving escalated tickets and mentoring team members to minimize client disruptions. Join us to make a difference in healthcare while elevating support capabilities.

You'll lead the implementation of **customer-facing cloud environments** and **on-premise infrastructure** while delivering world-class IT support. Your core impact is resolving escalated issues and mentoring team members to elevate service delivery. This role offers the chance to work with cutting-edge technologies in a healthcare-focused MSP environment.

You'll spearhead the implementation of **customer-facing cloud environments** and **on-premise infrastructure** while resolving escalated service tickets and mentoring team members. Join us in making a real difference in **healthcare IT support**.

You'll lead new logo sales for Abacus's Healthcare Business Unit, targeting mid-sized specialty providers to drive recurring revenue. You'll uncover client needs, shape solutions, and close managed services deals. This role offers the chance to impact healthcare operations and patient outcomes directly.

You'll lead the **migration from VMware to Red Hat OpenShift Virtualisation**, owning the full lifecycle and day-to-day operations. Your core impact will be ensuring high performance for **compute-heavy VM workloads** with minimal downtime. This role stands out as a senior technical expert in **enterprise virtualisation and Linux infrastructure**.

You'll serve as a **CIO/CTO-level advisor** to financial services clients, aligning technology strategy with business outcomes. You'll guide **investment operations, cybersecurity, and compliance** while driving adoption of Abacus's platform. Operating at the intersection of tech and finance, you'll help clients navigate **emerging technologies like AI** responsibly.

You'll be the primary onsite technical support for clients in a **Client Support Pod**, delivering white-glove service in their offices and home offices. Your core impact is **resolving hardware and software issues** and implementing new technology devices. This role stands out with a **focus on client relationships** and physical presence in London.

You'll lead a team of service desk analysts, acting as a technical escalation point and ensuring tickets meet SLA commitments. You'll mentor Tier 1/2 teams, collaborate with Tier 3, and drive timely resolution of requests and incidents. This role offers a chance to **shape service delivery excellence** in a **large enterprise environment**.

You'll sell **MSP IT and Cyber Services** into **alternative investment firms** in the Central Time Zone. Your core impact will be driving new business and expanding relationships in Private Equity, Venture Capital, Private Debt, and Family Office segments. This role offers uncapped commission and exposure to cutting-edge technologies.

You'll lead **new logo sales** for Abacus's Healthcare Business Unit, driving recurring revenue from mid-sized specialty providers. Your core impact is identifying opportunities and closing managed services deals with prospects. This role focuses on consultative sales in a fast-growing healthcare tech segment.

You'll **develop and deploy client-centered solutions** for financial services and healthcare clients. You'll handle complex technical projects and ensure robust, repeatable solutions. This role offers **exposure to cutting-edge AI and cloud technologies**.

You'll design and implement customer-facing and internal systems, including cloud and on-prem infrastructure, while providing escalation support to the service delivery team. You'll lead complex projects like **system migrations** and **server installations** to ensure world-class client experiences. This role offers the chance to mentor team members and shape service standards.

You'll **lead cloud solution design** for a consulting firm serving enterprise clients. You'll drive **multi-cloud architecture and AI adoption** across Azure, AWS, and GCP. This role offers the chance to **shape cloud strategy** while mentoring junior engineers.

You'll lead new logo sales for Abacus's Healthcare Business Unit, driving recurring revenue from mid-sized healthcare providers. Your core impact is identifying and closing managed services opportunities through consultative selling. This role offers a chance to shape the growth of a healthcare technology company.

You'll be the first point of contact for clients, providing **remote technical support** while responding to service requests and incidents. You'll escalate complex issues to relevant teams and contribute to a **leading financial services technology provider**. This role offers growth in a dynamic MSP environment.

You'll sell **MSP IT and Cyber Services** to alternative investment firms in the US. Your impact will be driving **revenue growth** in the South Florida territory and beyond. This role offers a **competitive compensation** and commission structure.

You'll drive external client-facing incident response projects, ensuring successful deliverables and secure enhancements. You'll be the primary client contact, aligning teams on containment and recovery strategies. This role offers direct impact in a dynamic, 24/7 environment.

You'll serve as the first point of contact for triaging and resolving IT support requests, providing a **world-class client experience**. Your core impact is ensuring timely resolution or accurate escalation of issues while following documented procedures. This role offers a chance to build expertise in **MSP environments** with on-call rotation.

You'll design and implement customer-facing and internal systems, including cloud and on-premise infrastructure. Your work directly impacts client experience and service reliability. You'll lead projects and serve as escalation support for complex technical issues.

You'll **develop and deploy client-centered solutions** for financial services and healthcare clients. Your work will enhance our service catalog and ensure solutions are robust and repeatable. You'll have **exposure to diverse technologies** and opportunities for technical education.

You'll lead new logo sales pursuits for Abacus's Healthcare Business Unit, driving recurring revenue from mid-sized healthcare providers. Your core impact is identifying and closing managed services business with prospects while collaborating with solutions teams. This role offers the chance to **transform healthcare operations** and **work with cutting-edge technology**. **Sales of managed services** in a high-growth market.

You'll serve as a **strategic technology advisor** to financial services clients, bridging technology, cybersecurity, and regulatory compliance. Your core impact is aligning **Abacus' platform and services** with each client's investment operations and growth objectives. This role stands out for its focus on **AI adoption and emerging technologies** in highly regulated markets.

You'll design and implement customer-facing and internal systems, including cloud and on-premise infrastructure. You'll provide escalation support and lead complex projects like system migrations and virtual server configurations. This role offers the chance to mentor team members and work with cutting-edge technologies.

You'll be the first point of contact resolving technical issues for **Hedge Fund and Private Equity clients**, providing **white-glove support** via phone, email, and remote login. This role blends deeper technical skills with exceptional customer service in a fast-paced environment.

You'll provide **white-glove technical support** to hedge fund and private equity clients. You'll resolve hardware, software, and network issues as the first point of contact. This role offers a **broader technical skill set** than typical support positions.

You'll perform **network penetration tests** and **social engineering engagements** for a leading cybersecurity firm. Your work directly protects critical systems, with opportunities to **lead customer presentations** within months.

You'll serve as the first point of contact for IT support, **triaging and resolving incoming requests** while providing a world-class client experience. Your core impact is ensuring timely resolution and accurate escalation of technical issues. This role offers exposure to **diverse technologies** and **structured career growth** in a fast-paced environment.

You'll serve as the primary security advisor for multiple financial services clients, providing strategic guidance on their cybersecurity programs. You'll develop and implement security strategies, policies, and architectures tailored to client needs, and collaborate with the **Red Team** to refine remediation recommendations. This role offers the chance to work with a **world-class cybersecurity consulting team** and stay at the forefront of industry regulations.

You'll serve as the **first point of contact** for IT support, triaging and resolving issues via phone and ticketing. You'll deliver **world-class client experiences** while following escalation procedures. This role offers **hands-on experience** with diverse technologies in a fast-paced MSP environment.

You'll serve as the first point of contact for **IT support requests**, triaging and resolving issues for clients. Your core impact is ensuring **world-class client experience** through timely troubleshooting and escalation. You'll also **educate users on cybersecurity best practices**.

You'll be the first point of contact for clients, providing **remote technical support** and escalating issues to specialized teams. Your role ensures timely resolution of service requests and incidents, contributing to **superior customer experience**. This opportunity offers growth within a leading financial services technology provider.

You'll serve as the first point of contact for **IT support requests**, triaging and resolving issues for a world-class client experience. Your core impact is ensuring **timely resolution** and accurate escalation of technical problems. This role offers exposure to diverse technologies in a **fast-paced MSP environment**.