Opportunities

You'll serve as the first point of contact for individuals seeking opioid use disorder treatment, guiding them through the enrollment process. You'll conduct phone intakes, verify insurance, and coordinate care to ensure a seamless transition into treatment. This role offers the opportunity to make a direct impact on the opioid crisis through a **telemedicine platform** that increases access to care.

You'll manage the offshore Revenue Cycle Management vendor to ensure timely billing and collections. Your impact will drive **billing automation projects** and **cross-functional payor launches**. This role offers a **remote-first environment** with equity and comprehensive benefits.

You'll perform essential support functions for the healthcare team, communicating with patients via phone and chat to provide timely assistance. You'll help patients navigate their treatment and recovery process by scheduling appointments, locating pharmacies, and resolving issues. This role collaborates with medical and behavioral health clinicians in a **telehealth setting** using tools like **Athena** and **FreshWorks**.

You will serve as the key point of contact for patients, delivering world-class support via phone, chat, or email to resolve administrative, medication, and service issues. You'll collaborate with medical and behavioral health clinicians to ensure a seamless telehealth experience.

You'll serve as the **system owner for Workday**, ensuring scalability, governance, and compliance across benefits, compensation, and payroll modules. Core duties include translating business requirements into secure technical solutions, managing integrations, and driving continuous improvement. This senior individual contributor role is key to maintaining enterprise-grade controls in a remote-first environment.

You'll be the **architect of our enterprise security posture** during a pivotal growth stage. Your primary mission is to **build the team, processes, and technical controls** to protect highly sensitive patient data. This role offers the opportunity to **achieve HITRUST Certification** and make security a competitive differentiator.