Glossier

As a Key Lead, you'll support store leadership in creating exceptional customer and employee experiences. You'll oversee daily operations, lead team communication, and ensure a safe, inclusive environment.

You'll lead the strategic management of Glossier's **global wholesale account portfolio**, driving commercial strategy across North America and international markets. You'll **develop growth strategies** and **optimize channel profitability** while serving as the connective leader between regional teams and cross-functional partners. This role offers the opportunity to shape a beloved beauty brand's global expansion.

You'll define and lead Glossier's enterprise-wide digital growth strategy across owned, earned, and paid channels. As the senior-most digital leader, you'll shape **digital commerce opportunities** and **customer experiences** that drive business growth. This role reports to the Chief Commercial Officer and oversees a unified vision across all digital touchpoints.

You'll create **always-on social content** for Glossier on platforms like TikTok and Instagram. Your work will capture **culturally relevant moments** and **strengthen the Glossier community**. This role offers the chance to shape a beloved brand's social presence.

You'll **lead and inspire a best-in-class team** to create exceptional customer experiences at Glossier. Your core impact is fostering a **people-first culture** rooted in authenticity and empathy. This role stands out with a **60% floor presence** requirement to directly coach and engage.

You'll support the store leadership team in creating inspiring experiences and fostering an inclusive environment. As a constant floor presence, you'll help employees develop their full potential and embody company values. This role blends **team leadership** with hands-on **customer experience** and **business operations**.

You'll lead the **people-first employee experience** at a **Dallas flagship store**, driving a culture rooted in authenticity and inclusivity. Your core impact is developing a high-performing team to deliver inspiring customer experiences that deepen connections with the **Glossier brand**.

You'll lead and develop a best-in-class team to create exceptional customer experiences for a **people-powered beauty brand**. You'll drive **talent culture** and **business results** in a Soho flagship store. This role offers a chance to shape the retail experience for a beloved lifestyle brand.

You'll lead a best-in-class team to create inspiring customer experiences at Glossier's Washington, DC store. You'll drive a **people-first culture** and act as a bridge between the store and corporate, directly impacting **employee experience and business results**.

You'll define the long-term product vision and innovation roadmap for Glossier, leading a high-performing Product team. You'll ensure every product meets real customer needs while building category-defining launches. This role reports to the CEO and is part of the Senior Leadership Team, offering a chance to shape a beloved lifestyle brand.

You'll shape the creative vision for Glossier across all touchpoints, guiding the look, feel, and voice of the brand. You'll lead a team of talented creatives, setting the creative bar and tone while driving impactful campaigns. This role reports to the CMO and is central to **brand evolution** and **team development**.

You'll lead a best-in-class team to create inspiring customer experiences at Glossier's Washington, DC store. You'll help set the tone for the team to deepen customer connections. This role is a key part of **building the most loved lifestyle brand** with a **people-first culture**.

You'll lead a best-in-class team at our Soho, NY store to create **inspiring customer experiences** and deepen connections with the Glossier brand. You'll drive a **people-first culture** rooted in authenticity and inclusion. This role offers impact on both team development and business results.

You'll support the store's leadership team in creating inspiring experiences and fostering an inclusive environment. Your core impact will be acting as a constant presence on the floor, helping employees develop their full potential. This role immerses you in **FOH and BOH operations** while driving **people-first culture**.

You'll support the store leadership team in creating **inspiring experiences** for customers and employees at Glossier. You'll act as a constant presence on the floor, fostering an **equitable and inclusive environment**. This role blends team leadership with hands-on operational support.

You'll support the store leadership team in creating inspiring experiences and fostering an inclusive environment. You'll act as a constant floor presence, helping employees develop their full potential. This role offers a chance to be part of a **people-first culture** at a **beloved lifestyle brand**.