Swap

You'll own the **technical win** on **Agentic Storefront** deals, leading discovery and building credibility with e-commerce and engineering stakeholders. You'll partner with US-based AEs and feed field insights back to product and GTM teams.

You'll own the technical configuration and integration of merchant-facing systems post-go-live, ensuring seamless onboarding and **system evolution**. You'll drive **automation initiatives** and workflow audits to reduce manual effort. This hands-on, execution-driven role sits at the intersection of onboarding, operations, product, and engineering.

You'll lead the new Unified Domain Team at Swap, an **AI-native commerce platform**. You'll define canonical domain models and API contracts to eliminate duplication across integrations. This is a **greenfield, high-leverage role** with 50% coding and people leadership.

You'll join our engineering team to **build the infrastructure for modern agentic commerce**, centralizing global operations and powering intelligent workflows. Your work will directly **shape the future of Swap** as we redefine global commerce. You'll contribute across the entire product stack **with full ownership and autonomy**.

You'll lead global security, risk, and compliance strategy for a high-growth AI-native commerce platform. You'll own **ISO 27001 certification** and **embed security across engineering, product, and operations**. This role offers the chance to **scale security from Series B to IPO**.

You'll own carrier performance and relationships across the UK and European network, working with partners like DHL Express and Royal Mail. You'll lead **service and commercial reviews**, manage escalations, and drive improvements. This role provides **direct ownership** of European carrier strategy, preventing escalations from defaulting to the VP level.

You'll shape how Swap's commercial team learns, owning content creation and LMS management. You'll build structured learning experiences that level up team knowledge and competence. This is your chance to define the role from day one and see direct impact on team performance.

You'll own **strategic carrier relationships** across the US, Canada, and Australia, leading negotiations and performance reviews. Your core impact is improving carrier performance, strengthening commercial terms, and increasing cross-border support quality. This role removes carrier firefighting from the VP layer.

You'll own Swap's **organic growth strategy** across SEO, AEO, and GEO, turning the website into a **compounding pipeline engine**. You'll partner with brand, product, and paid teams to optimize **conversion and content** at scale.

You'll lead the **Agentic Commerce team** at Swap, an AI-native commerce platform. Your core impact is driving **AI-first engineering practices** and shipping high-quality software at speed. This role is at the intersection of product, engineering, and data.

You'll guide merchants through the full implementation journey, from technical discovery and solution design through configuration, testing, and launch. You'll work closely with merchant eCommerce, operations and technical teams to understand their systems and data flows, configuring the Swap platform and supporting them through integration challenges. This role is ideal for someone who enjoys working at the **intersection of technology, operations, and client delivery**, with a strong organisational ability and natural talent for building trusted relationships.

You'll partner with senior leadership and teams to align people strategy with business goals. You'll drive **talent acquisition**, **performance management**, and **employee relations** across the UK and Netherlands. This role is ideal for an HRBP experienced in **high-growth SaaS environments**.

You'll drive revenue growth through strategic partnerships in the eCommerce landscape. You'll execute joint GTM initiatives and build trusted relationships with key partners. This role offers growth opportunities in a **hypergrowth startup** environment with **cutting-edge AI commerce technology**.

You'll join Swap's engineering team during hypergrowth, building agentic commerce infrastructure from the ground up. You'll contribute **across the full stack**, shaping architecture and codebase integrity. This role partners closely with product and design teams.

You'll join a fast-growing team building the ecommerce OS from the ground up. You'll **shape the future of Swap** by designing and implementing scalable full-stack solutions. Collaborate closely with product and design teams to deliver high-performance software.

You'll **own the ML lifecycle for recommendation systems** at Swap, an AI-native commerce platform. You'll build **style-aware product recommendations and outfit generation models** that power personalized discovery. This role combines **conversational AI, LLMs, and fashion understanding** to solve cold-start problems.

You'll join the infrastructure team at Swap, an AI-native commerce platform. You'll design and **maintain scalable cloud infrastructure** and **automate CI/CD pipelines** to ensure reliable global operations for our merchant systems.

You'll own positioning and go-to-market strategy for **Swap's AI-native commerce platform**, defining the **Agentic Commerce** category. Your work will drive **measurable revenue impact** across pipeline, win rates, and product adoption.

You'll own **technical configuration** and **post-go-live optimization** of merchant-facing systems at an AI-native commerce platform. You'll drive **scale through automation** and structured workflow improvements, working across APIs, data flows, and third-party integrations.

You'll lead **joint go-to-market strategies** with key partners to drive revenue growth in the e-commerce space. You'll build trusted relationships, co-sell, and enable internal teams to **maximize partner-sourced pipeline**. This role offers a chance to **shape partnerships at an AI-native commerce startup** during a high-growth phase.

You'll lead **cross-border product strategy** for an AI-native commerce platform, driving features that simplify international selling. Your core impact is enabling merchants to navigate taxes, duties, and compliance seamlessly. This role uniquely combines **e-commerce domain expertise** with **AI-powered optimisation**.