Agilysys

You'll serve as the first point of contact for hospitality technology customers, diagnosing and troubleshooting hardware and software issues. You'll provide exceptional customer service, document cases in Salesforce, and collaborate with support engineers to ensure timely resolution. This role offers hands-on experience with POS and PMS systems in a fast-paced environment.

You'll configure and deploy **Agilysys POS systems** for **hospitality clients**, ensuring seamless go-live experiences. Your work directly impacts customer satisfaction and long-term retention.

You'll lead **customer-facing implementation projects** for Agilysys' hospitality software solutions, managing timelines, budgets, and cross-functional teams. Your core impact will be delivering high-quality implementations that drive customer satisfaction and long-term success. This role offers the opportunity to work with a **100% hospitality customer base** across hotels, casinos, and resorts.

You'll lead complex client implementations of **hospitality technology solutions** for a leading provider of PMS and POS systems. Your core impact is ensuring project success by managing scope, risks, and onsite resources. This role offers the chance to travel extensively and work with a **100% hospitality customer base**.

You'll own and advance **external communications strategy** for a hospitality tech SaaS company, shaping narrative and strengthening **earned media presence**. This role goes beyond reactive PR, focusing on **industry storytelling and thought leadership** to elevate company and executive visibility.