🛠 Tech Stack

💼 About This Role

You'll manage delivery partners to ensure exceptional service for Coupang customers. Your impact will drive Rocket Delivery performance through data-driven quality management. This role offers a chance to shape logistics excellence in Taiwan's fast-growing e-commerce market.

🎯 What You'll Do

• Analyze vendor delivery KPIs and conduct training for underperformers
• Monitor daily capacity needs and adjust vendor schedules
• Conduct site inspections at delivery camps for compliance
• Track delivery exceptions and implement solutions to reduce complaints

📋 Requirements

• 1-3 years in logistics, sales, procurement, or account management
• Advanced Excel skills (pivot tables, formulas, data modeling)
• Experience managing logistics vendors or partners
• MS Office proficiency

📨 Hiring Process

Estimated timeline: 2-4 weeks

1. 1Application Review· 1 week
2. 2Phone Interview· 30 min
3. 3On-site or Video Interview· 1 hour
4. 4Offer· 1 week