🛠 Tech Stack

💼 About This Role

You'll support the ISNetworld application by handling tickets and troubleshooting issues using SQL. Your work ensures smooth operations for a global contractor management platform, directly impacting client satisfaction.

🎯 What You'll Do

• Handle service requests from internal and external users efficiently
• Create SQL queries on large data sets for root cause analysis
• Reverse engineer existing SQL code, data flow, and logic
• Troubleshoot application to identify root causes of system behavior

📋 Requirements

• Bachelor's degree from an accredited university
• Hands on experience in writing complex SQL queries for root cause identification
• Knowledge of T-SQL (queries, stored procedures, functions)
• Working knowledge of web development (ASP.NET, MVC, C#, VB.NET a plus)

✨ Nice to Have

• Excellent verbal and written communication skills
• Passion for customer service
• Ability to work well in a fast-paced environment

🎁 Benefits & Perks

• 🏥 100% company-paid insurance for employees and dependents
• 💰 4% retirement matching
• 🏖️ Paid time off starting at 15 days
• 📱 Monthly cell phone reimbursement
• 🚗 Complimentary parking or DART reimbursement

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Offer· 1-2 weeks