🛠 Tech Stack

💼 About This Role

You'll manage a portfolio of high-net-worth customers, building strong relationships to increase loyalty and provide an excellent all-round experience. You'll be the face of FanDuel for our most important clients.

🎯 What You'll Do

• Manage a portfolio of FanDuel VIP customers
• Provide proactive one-stop service to encourage loyalty
• Develop relationships and offer tailored rewards through regular correspondence
• Meet and host VIPs at hospitality events

📋 Requirements

• 2 years of experience in high-end customer service
• Excellent verbal and written communication skills
• Knowledge of online gaming industry essential
• Analytical skills and experience with Excel

✨ Nice to Have

• Understanding of Marketing processes
• Mentoring experience

🎁 Benefits & Perks

• 🏥 Medical, vision, and dental insurance
• 💰 401k matching up to 5%
• 🏖️ Generous PTO and 14 paid holidays
• 💼 Annual bonus and long-term incentives
• 🚗 Commuter benefits

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Offer· 1 day