💼 About This Role

You'll oversee on-site operations for a document processing team, serving as the primary client contact and driving operational excellence. You'll lead daily lockbox processing activities, ensure service levels are met, and foster a high-performing team.

🎯 What You'll Do

• Lead and manage daily lockbox processing activities
• Monitor departmental goals and provide trend analysis
• Coach and develop supervisors and team members
• Handle incident reporting and root cause analysis

📋 Requirements

• High School Diploma or equivalent
• 5+ years of operations management experience
• Experience leading teams of 5–10 employees or more
• Strong computer skills and business acumen

✨ Nice to Have

• Service-driven or facilities management environment experience
• Continuous improvement initiative experience

🎁 Benefits & Perks

• 🏖️ Paid Time Off
• 🏥 Medical, Dental, Vision
• 💰 401k with matching
• 📚 Education Discounts
• 🐾 Pet Insurance

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 60 min
3. 3Operations Panel Interview· 60 min