Solutions Engineer

About the Team

Immuta’s mission is to make data secure, accessible, and trusted for every organization - and our Technical Support team plays a critical role in achieving it. As part of the Product organization, we’re deeply embedded in the product lifecycle, working with Engineering to diagnose issues, improve reliability and supportability, and ensure every customer realizes value from day one.

We take pride in our deep technical expertise, clear communication, and collaborative approach. We deliver mission-critical support to customers worldwide 24x7x365. Every challenge is an opportunity to improve - strengthening Immuta’s Data Provisioning Platform and enhancing the experience for customers around the world.

Your Role

As a Solutions Engineer, you’ll serve as a technical leader and escalation point within the support organization. You’ll tackle complex, high-impact issues and participate in initiatives that prevent problems before they occur.

This is a hands-on, customer-facing role for someone who combines deep technical expertise with a proactive mindset - helping shape both the quality of our customer experience and the maturity of our global support operations.